Return & Refund Policy

We want to ensure that every order is delivered accurately and in the condition expected.

Returns & Exchanges

All sales are final, and we do not accept returns, refunds, or exchanges for change of mind, except where required by applicable law or in any of the following circumstances:

You received an incorrect product.
The product received is defective.
The product was damaged during shipping.
The product appears to have been tampered with prior to delivery.

If you believe your order qualifies for a return, please contact us through our website contact form as soon as possible after receiving your order. Please include your order number, a description of the issue, and clear photographs or other supporting evidence where applicable.

Our team will review your request and respond within 2 business days.

Return Conditions

Any return must first be approved by us before the product is sent back.

Unless otherwise required by applicable law, returned products must be in the same condition in which they were received and must include all original packaging, accessories, documentation, warranty cards, tags, protective materials, and any other items supplied with the product.

Products that have been worn, used, altered, resized, damaged after delivery, or returned incomplete may not be eligible for a refund or replacement, except where the return relates to a defect or another right protected under applicable law.

Return Shipping

Unless otherwise required by applicable law, return shipping costs are the responsibility of the customer.

Where a return results from an incorrect, defective, damaged, or tampered product supplied to you, we will handle the matter in accordance with applicable consumer protection requirements.

Order Cancellations

Orders cannot normally be cancelled once payment has been successfully completed and the order has been confirmed.

We therefore encourage customers to carefully review their order details, including the product, quantity, delivery address, and total price, before completing payment.

This cancellation policy does not limit any rights you may have under applicable consumer protection laws.

Refunds

Where a refund is approved, it will be processed using the original payment method where reasonably possible. Processing times may vary depending on the payment provider or financial institution.

We reserve the right to inspect returned products before approving a refund, replacement, or other remedy.

Thank you for shopping with us.